The Help Desk provides technical support to students, faculty, and staff. This support includes accessing accounts and troubleshooting technical issues with the learning management system. The Help Desk also provides training opportunities on the systems that are centered around the academic technology used by the university.
Find Answers Online
Many questions can be answered by using the Knowledgebase with 250+ articles and how-tos. These links will get you to information in the Knowledgebase specific to Students, Faculty, and Staff.
Support Hours
Monday – Friday: 8 am – 4:30 pm
Sunday: 12 pm – 6 pm (Virtual Support Only)
Contact Us
Location: Classroom Building, First Floor
Phone: 256-216-6698
Email: helpdesk@p8216.com